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Frequently Asked Questions


How much of a deposit is required to reserve my date?
We require a $500 deposit to formally book your date. However, if your date is booking up fast, we will reserve it for you for two weeks as a courtesy, so that you can make a decision at your own pace.

Is the deposit refundable?
If you cancel your booking 90 days or more prior to your event we will refund your entire deposit. If the canellation occurs within 90 days we will still refund your deposit IF we are able to secure a new booking for your specifically reserved photobooth. Rest assured, we will do everything we can to secure a new booking in your region so we can get you your full refund.

Do you charge extra for setup and teardown time?
No. If you have hired us for 6 hours and your event goes until midnight, our photobooth will be completely set up and ready to go no later than 6 P.M. If you require additional time, we charge $100 per hour for overtime. Furthermore, if you require the booth to be set up by 4pm but not running till 6pm, we charge a modest $25 per hour for idle time. So this example would cost an extra $50.

Does our rental include a photobooth attendant?
Yes. A professional attendant will be present during the entire rental period to help your guests operate and enjoy their photobooth experience.

How long does it take for our pictures to be posted to the internet?
Most photobooth galleries are posted 2-5 business days following the event. On rare occasions it may take a day or two longer. There is no additional charge for this web posting service.

Can we choose to have our photobooth galleries password protected?
Yes, most of our clients choose to have their online galleries password protected and we offer to place a private label on the back of each index print directing your guests to our website with the appropriate password.

Do you provide a copy of our images on disk?
Absolutely. We always provide our clients with a CD or DVD containing full resolution copies of both their individual image files and the 4-up index print files.

Are prints included with your rental rates?
Yes they are. Each photobooth session takes four pictures which are then printed moments later on a single 4x6 index print for your guests to keep. Our rental rates include unlimited sessions and an individual index print of each session.

Can we choose color or B&W prints?
Yes. You may also choose sepia. What’s more, even though you may choose B&W index prints for the day of your wedding, the image files we provide for you still allow the option of reprinting the same images in color, B&W or sepia if you choose.

Can we have a special message displayed on our index prints?
Absolutely! Most of our clients choose to have their names and wedding date printed on the bottom of their index prints. However, any unique message, graphic or logo you choose can be displayed in this area at no additional charge.

When is the final payment due?
We require final payment 30 days prior to the event. If full payment has not been received by the due date, additional charges may apply.

Can we choose the color of the back ground?
Yes, we have 4 different colors of back grounds to choose from. Red, Brown, Blue, and Pink. You can view samples under the "Sample Galleries" link at the top of this page. If you would like to provide your own, the backdrops measure 5 feet wide by 8 feet tall. Make sure it is not a shiny or "glittery" fabric as this will reflect the flash.

What are the dimensions of your photobooths?
Our larger Contemporary Booth measures approximately 7' tall by 6' wide by 5' deep. Our Classic Booth measures approximately 7' tall by 5' wide by 3.5' deep. When coordinating an area for the booth, keep in mind that we need space for a small table (which must be provided for us) to hold our printer(s). The printer can go on either side of the booth.

Do you require a damage deposit?
No, unless you instruct to have the photobooth set up outdoors and not covered by an enclosure or tent of some sort. Then we would require a $500 damage deposit in addition to your rental charge.

Do you have any suggestions on choosing an area for the photobooths?
We recommend that you try and position the photobooth as close to the action as possible. This has proven much better then in a different room away from the party where it is likely to be used less frequently by you and your guests.

What happens if a guest takes an inappropriate picture?
We do review all of your pictures before posting them to the web gallery. However, if we do miss something that you do not want online, we can remove it very quickly.

Do you offer photobooths in different colors other than black with a red curtain?
Not really, we can however have a custom cover made for you in any color you wish if you are planning for a certain color scheme. The cost is $400 plus materials. The red doorway curtain can be changed to a different color for much less. Please give us a call for more details.

Your photobooth is seemingly so much better than others, Why is it also less expensive?
Our photobooths were custom designed and built exclusively for weddings and other grand occasions. They utilize professional lighting equipment and quality cameras for superior image quality. Our photobooths are larger than vending machine-type booths yet they are easier and less expensive to transport. They are also cleaner and much more attractive than many of our competitors’ booths which are literally fifty years old.